At Best Ride, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. By using Best Ride, you consent to the practices described in this policy.
Information We Collect:
- Personal Information: When you sign up for Best Ride, we may collect personal information such as your name, email address, phone number, payment information, and other details necessary to provide our services.
- Location Information: To facilitate ride requests, we collect your location data when you use our app. This includes your current location and destination.
- Usage Information: We collect information about how you interact with our app, such as ride history, preferences, device information, and app usage statistics.
How We Use Your Information:
- Provide Services: We use your information to provide, maintain, and improve our services, including processing ride requests, payments, and customer support.
- Communications: We may use your contact information to communicate with you about your account, promotions, updates, and important notices.
- Personalization: We use your information to personalize your experience, including offering tailored recommendations and promotions based on your preferences and usage patterns.
- Safety and Security: We use your information to ensure the safety and security of our platform, users, and drivers, including fraud detection, identity verification, and compliance with legal obligations.
Information Sharing and Disclosure:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, cloud storage providers, and customer support services.
- Legal Compliance: We may disclose your information in response to legal requests, court orders, or to comply with applicable laws and regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred or disclosed as part of the transaction.
Data Retention:
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security:
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices:
You have the right to access, update, or delete your personal information. You may also choose to opt-out of certain communications or data collection by adjusting your settings within the Best Ride app.
Children’s Privacy:
Best Ride is not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18.
Updates to this Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other means of communication.
Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@bestride.com.
Last Updated: March 12, 2024